Your contact centre services in the best possible hands.
There are few things more critical to the success of customer relationship management than the voice on the end of the phone – whether it’s the first introduction to your company, or the person handling a critical request or competently selling a product/service. If you’re outsourcing, you must be completely confident that every contact made on your behalf is done precisely the way you would have done it yourself. And no one does it better than Telnet – by voice, email or txt.
Find out why we were awarded the TUANZ Outsource Contact Centre of the Year for two years running, and see that not only are we the best, but also the easiest to deal with and the most innovative too.
Latest Blog Post
A great year at Telnet
Well we are almost at the end of another year.
It's been a very eventful year in New Zealand. We have had it all, from earthquakes to oil spills, global financial strife, and the highlight of the World Cup win. And of course, we top it off with an elec ...
Winning back Contact Centre business from Manila
I am pleased to report that Telnet has now successfully migrated the contact centres for two significant businesses from Manila to New Zealand; the most recent being a fast growing Australian based business in the telecommunications space.
In both cases ...