Joining Hands

Your contact centre services in the best possible hands.

There are few things more critical to the success of customer relationship management than the voice on the end of the phone – whether it’s the first introduction to your company, or the person handling a critical request or competently selling a product/service. If you’re outsourcing, you must be completely confident that every contact made on your behalf is done precisely the way you would have done it yourself. And no one does it better than Telnet – by voice, email or txt.

Find out why we’ve been awarded the TUANZ Outsource Contact Centre of the Year for the past two years running, and see that not only are we the best, but also the easiest to deal with and the most innovative too.


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Latest Blog Post

Agent Interview

When Zeenat moved to New Zealand from Fiji last year she never believed she would become a call centre agent. Initially shy on the phone, she has risen up the Telnet ranks to monitor other agents in the business as a Quality Assurance Analyst. She speaks ...


Telnet Signs contract with Greenstone Energy

I am very pleased to announce that today Telnet signed a contract with Greenstone Energy which will mean that their call centre comes back from the Philippines to be managed by Telnet from our centre in central Auckland. Read more from Greenstone's websit ...

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