Who remembers video stores? How about going to Sounds to buy a CD? When you think about it, these times weren’t really very long ago, but when you take a look at VHS’s or CD’s along the technology timeline, it may as well have been in another century. Some people say contact centres are going […]
Have you ever called a call centre only to be greeted by a recording informing you that your call will be recorded for training purposes? The first time I heard this I was taken aback. My first thought was that the recording would be played in some kind of classroom set up as an example […]
How many people saw that video online about the robot that could hold a conversation with a human? She looked like a woman, had mannerisms, thought about her answers and even blinked. The video went viral and was even on 20/20 but obviously not enough people were paying attention to realise we need to destroy […]
